Terms & Conditions

1. Website Purpose and Eligibility

The website provides general information about property-maintenance services and allows users to request information or an estimate. You must be at least 18 years old and have legal capacity to use the website or submit a service request. If you act for a business, property owner, association, or other organization, you represent that you are authorized to act for it.

2. Informational Content; No Service Agreement

Website content is provided for general information and may not describe every service limitation, property condition, price, availability, or requirement. A website submission, telephone call, email, or text message does not create a service agreement or require us to accept work. Services, pricing, schedules, payment terms, scope, warranties, and other project-specific terms are governed by the estimate, proposal, work order, contract, invoice, or other written agreement applicable to that service. If those documents conflict with these website Terms, the service-specific written agreement controls for that service.

3. Quotes, Estimates, and Availability

Requests submitted through the website are requests for evaluation and are not guaranteed offers. Any preliminary price, range, timeline, or availability statement may change after property review, clarification of scope, site access, weather, staffing, materials, equipment needs, or discovery of conditions not previously disclosed. Unless a written estimate states otherwise, taxes, permits, disposal, specialty materials, and work outside the stated scope are not included. We may decline a request or limit service areas at our discretion, subject to applicable law.

4. User Responsibilities

You agree to provide accurate, current, and complete information and to update it when needed. You may not:

• Use the website for unlawful, fraudulent, abusive, misleading, or harmful activity.
• Submit information that you do not have authority to provide or impersonate another person or organization.
• Attempt to access restricted systems, disrupt website operation, introduce malicious code, scrape content without authorization, or bypass security features.
• Use website content, names, marks, or materials in a way that infringes rights or falsely suggests endorsement or affiliation.
• Send spam, unsolicited promotions, or automated submissions through website forms.

5. Electronic Communications

When you contact us electronically, you consent to receive responsive communications electronically. Electronic records and signatures may satisfy legal writing and signature requirements to the extent permitted by law. You are responsible for providing accurate contact information and maintaining access to your email account and telephone number.

6. SMS/Text Messaging Terms

If you separately and affirmatively opt in to receive text messages from PrimeCut Grounds, you authorize us and service providers acting on our behalf to send messages to the mobile number you provided. Message types may include quote follow-up, appointment and scheduling information, service updates, weather-related notices, account or customer-care messages, review requests, and, if you expressly consent, promotional offers.

• Consent is optional and is not a condition of purchasing goods or services.
• Message frequency varies according to your interactions and services.
• Message and data rates may apply.
• Reply STOP to opt out. We may send one non-promotional confirmation message after an opt-out request.
• Reply HELP for help, email info@primecutgrounds.com, or call 920-313-1193.
• Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed.
• You represent that you are the subscriber or customary user of the number provided and will notify us if the number changes or reassigned.
• Mobile telephone numbers, SMS opt-in data, and text-message consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

You may revoke consent by any reasonable method required by applicable law. An opt-out applies to the messaging program or communications identified in the request, subject to legally permitted transactional or emergency communications. See our Privacy Policy for additional information about data handling and communication choices.

7. Email Communications

If you opt in to marketing email, you may unsubscribe using the link in the message or by contacting us. We may continue to send non-marketing communications reasonably necessary to respond to a request, provide requested services, administer an account, document a transaction, or satisfy legal obligations.

8. Intellectual Property

The website and its content, including text, graphics, logos, photographs, videos, design, code, and arrangement, are owned by or licensed to PrimeCut Grounds and are protected by applicable intellectual-property laws. Subject to these Terms, we grant you a limited, revocable, nonexclusive, nontransferable right to access the website for personal or internal business evaluation. You may not reproduce, distribute, modify, publicly display, sell, license, or create derivative works from website content without prior written permission, except as allowed by law.

9. Third-Party Links and Services

The website may include links to or integrations with third-party services. We do not control and are not responsible for third-party content, availability, terms, security, or privacy practices. Your use of third-party services is governed by their terms.

10. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND WEBSITE CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." PRIMECUT GROUNDS DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES RELATING TO THE WEBSITE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND SECURITY. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THIS SECTION MAY NOT APPLY TO YOU.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRIMECUT GROUNDS AND ITS OWNERS, EMPLOYEES, CONTRACTORS, AGENTS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, DATA, USE, OR GOODWILL; OR DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE WEBSITE OR RELIANCE ON WEBSITE CONTENT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, TOTAL LIABILITY ARISING FROM THE WEBSITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100). THIS LIMIT DOES NOT ALTER LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED. Service-related liability, if any, is governed by the applicable service agreement.

12. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless PrimeCut Grounds and its owners, employees, contractors, agents, and service providers from third-party claims, damages, liabilities, judgments, costs, and reasonable attorneys’ fees arising from your unlawful or unauthorized use of the website, your violation of these Terms, or information or content you submit. This obligation does not apply to the extent a claim results from our own negligence or unlawful conduct where such exclusion is prohibited.

13. Suspension and Termination

We may restrict or terminate website access when we reasonably believe a user has violated these Terms, threatens security, interferes with others, exposes us or others to liability, or engages in unlawful conduct. Provisions that by their nature should survive termination will survive, including intellectual-property, disclaimer, liability, indemnification, and dispute provisions.

14. Governing Law and Venue

These Terms are governed by the laws of the State of Wisconsin, without regard to conflict-of-law principles. Subject to applicable consumer-protection law, any court proceeding arising from the website or these Terms must be brought in a state or federal court with jurisdiction over Brown County, Wisconsin, and the parties consent to that jurisdiction and venue.

15. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted with a new effective date. Changes apply prospectively from publication unless otherwise stated or required by law. Continued use of the website after an update constitutes acceptance to the extent permitted by law.

16. General Terms

If a provision is found unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will remain effective. Our failure to enforce a provision is not a waiver. You may not assign rights or obligations under these Terms without our written consent. We may assign these Terms in connection with a reorganization, financing, merger, sale, or transfer of business or assets. These Terms and the Privacy Policy constitute the complete agreement concerning website use, except for any separate service-specific agreement.

17. Contact Us

Questions about these Terms or messaging preferences may be directed to: